Complaint Filing

Complaint Redressal Escalation Matrix

In case concerns are not addressed, you may escalate it to the next level as per the matrix below. Please quote your Email Interaction No. while raising your complaint to the subsequent level.

Details of Contact Person Address Contact No. Email Id Working hours
Customer careMr. NeerajAG 5 Shalimar Bagh, Delhi 110088011-40072251ho@peeaarmail.comMon–Fri 9 AM to 5 PM; Sat 11 AM to 4 PM
Head of Customer careMr. Raj JhaAG 5 Shalimar Bagh, Delhi 110088011-40072252nikhil@peeaarmail.comMon–Fri 9 AM to 5 PM; Sat 11 AM to 4 PM
Compliance OfficerMr. Mukesh Pal VermaAG 5 Shalimar Bagh, Delhi 110088011-40072253mpv@peeaarmail.comMon–Fri 9 AM to 5 PM; Sat 11 AM to 4 PM
Retainer AdvocateMr. Nikkhil GuptaaAG 5 Shalimar Bagh, Delhi 110088011-40072252nikhil@peeaarmail.comMon–Fri 9 AM to 5 PM; Sat 11 AM to 4 PM

If your complaint is not resolved

In absence of a response, or if your complaint is not addressed to your satisfaction, you may lodge a complaint with:

SL. No. Entity Complaint Portal
1SEBIhttps://scores.sebi.gov.in/
2NSEhttps://investorhelpline.nseindia.com/NICEPLUS/
3BSEhttps://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
4NCDEXhttps://ncdex.com/investor_complaint
5MCXhttps://www.mcxindia.com/Investor-Services
6CDSLhttps://www.cdslindia.com/eservices/footer/grievances

Please quote your Service Ticket / Complaint Ref No. while raising your complaint at the SEBI SCORES or exchange portal.

Reporting cyber incidents

Dedicated helpline and email id for reporting of cyber incidents by investors:

Helpline Number for Cyber Attacks Email Id for reporting of Cyber Attacks
01142258000sg@peeaarmail.com